Northeast Information Systems, Business Phone Systems Albany NY

Managed IT Services for Albany NY, Vermont, and The Berkshires (800) 642-3147

OAISYS - Compliance-based Call Recording Solutions

OAISYS® is a premier developer of call recording & documentation solutions for small- to medium-sized businesses and call centers. Our solutions help companies within a variety of industries — including healthcare, automotive dealerships, financial services and manufacturing — attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. We offer superior integration with leading business phone systems, ensuring the right fit for a broad array of organizational needs.

Compliance-based Call Recording Solutions

Tracer
  • Tracer

Tracer is OAISYS' professional interaction management solution. Designed to enable businesses to harness complete knowledge of their operations, Tracer digitally records telephone conversations, enables call monitoring, lets managers rate performance, generates reports, plays back calls, searches records and much more, all through a highly intuitive user interface.

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Talkument
  • Talkument

Unlike traditional call-center and compliance-based call recording solutions, Talkument brings the power to securely store, organize, comment upon and share telephone-based business conversations to the individual businessperson. Talkument turns a business call into a secure yet sharable "document" that can be annotated with a user’s notes or keywords that can all be used to dynamically search for or share voice documents.

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