Northeast Information Systems, through our continental affiliation with premier telecommunications partners, provides a wide variety of data switches and servers, software solutions like call accounting and call recording, cabling equipment, teleconferencing services, and any number of other capabilities which can help your business or organization be more profitable or productive. Call us first to discuss your needs, and we’ll be honored to assist you.

• Data
  Northeast Information Systems offers a thorough portfolio of data products through our CommSource affiliation. Whether it’s routers, switches, gateways, patch panels, or any other data product, we can provide, install and maintain the data products you need to run your business effectively.
   
• Call Accounting
  Many businesses need to track calls to control costs, allocate expenses or assess staff performance. One of our featured partners is Resource Software International, one of the world’s leading developers of call accounting software. They have industry-specific solutions that can support your business.
   
• Call Recording
  Today, many businesses use call recording software to support their operation in a variety of ways. Some businesses use call recording as a training tool, so supervisors can assess agent performance and coaching. Other customers use it to track quotes, and resolve billing disputes. Some of our telephone systems include basic call recording as a standard telephone feature. Some systems have call center suite applications with more robust capabilities. In addition, we have customized software solutions for enterprise environments.
   
• Teleconferencing
  Whether you need to connect 3 or 100 parties, for an audio or web conference, or need to conduct a video conference, we can support a solution that meets your needs. Our Nortel small business systems can support up to 18 parties in the basic configuration for ad-hoc audio conferences. We can build meet-me conference bridges into our telephone systems. In addition, we offer our clients 300 free minutes of audio conferencing through our partners at ConferTel.