Let us know how we performed on your installation!
Please include your company name, your name and contact phone number.
How did you first hear of Northeast Information Systems and the products and
services we provide? (Select all that apply.)
Recommendation
Yellow Pages
Billboard
Print Advertisement
Radio Advertisement
Previous Customer
Other (Please specify)
How satisfied were you with the knowledge level and ability of our
salesperson
to
provide you with accurate information in a timely manner?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied were you with the knowledge level and ability of our
customer
service representative
who worked with you to implement the new system?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied were you with the knowledge level and ability of our
installation
technician's
performance?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied were you with the
quantity
of training you received?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied were you with the
quality
of training you received?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
To date have the telephone calls you have placed to Northeast Information
Systems been handled promptly and courteously?
Yes
No
Additional Comments:
In summary, how satisfied are you with the service and support you have received
from Northeast Information Systems during the selection and installation phase?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Additional Comments:
Based upon your experiences thus far, would you recommend Northeast
Information Systems to a friend?
Yes
No
May we include you on our reference list?
Yes
No
