Northeast Information Systems is the oldest locally established business communications company in the Capital Region having been in continuous operation since the 1950’s. With our quality line of outstanding telecommunications systems, seasoned and trained technical staff, and strong financial posture, we are ready to offer innovative and effective solutions to our customer’s communications requirements.

“Family owned and operated means personal service today from people you’ll still know tomorrow”
For more than 30 years, Northeast Information Systems has provided organizations with advanced business telecommunications systems and equipment throughout upstate New York and Vermont. We have a track record like no other telecommunications vendor and the area. We are financially strong and committed to the region in which we live and serve.

“Experience you can count on”
With over 3,000 customers and a technical staff with an average tenure of 20 years, we stand ready to put our experience and knowledge to work for you. Whether you are installing 2 telephones or 2,000, you can rest assured that your installation will take place smoothly and professionally.

“Superior Products”
Northeast Information Systems is proud to represent two of the world leaders in telecommunications equipment: Nortel Networks and Inter-Tel. Both manufacturer’s product portfolios include automated attendant/voice messaging platforms, wired and wireless handsets, T1 digital trunking interfaces, automatic call distribution solutions, paging and IP telephony and networking.

“Unrivaled Responsiveness”
All requests for service are handled by our local service center at 880 Watervliet-Shaker Road in Albany. When calling, you will be answered by our service dispatcher, who is familiar with your account. Our technical staff includes 17 full time technicians who are dispatched by mobile telephone. We are available to meet your service requirements 24 hours a day, 7 days a week, 365 days a year.

“Knowledge is Power”
At Northeast Information Systems we understand that your telecommunications system is not an effective business tool unless you understand how to use it. We are committed to educating you and your staff and do not limit the time or quantity of training you will receive or charge you for follow-up training!

“Strategic Alliances”
Northeast Information Systems partners with a number of other local companies to present a complete solution. We will provide a free analysis of your entire telecommunications system and provide recommendations for improved local and long distance service as well as equipment. We also partner with a digital-on-hold message production company and can offer ideas on how messages on hold can help increase your business. And we partner with a number of leasing organizations to make our solutions affordable as well.

“Ongoing Support”
Whether you need to add a telephone or move an entire department, Northeast Information Systems is ready to assist you to insure that your telecommunications system always support your needs. We have a team dedicated to ongoing support – and if you don’t call us, we’ll call you to update you on technological advances and updates that can improve the way you do business!

Mission Statement
To provide unique communications solutions current with today’s technology that meet and exceed our customer’s expectations with ongoing Support, Training and Personal Service in an environment that promotes Education, Teamwork and Growth with Respect for the Individual.