The powerful synergy created by converging traditional data networks with breakthrough IP telephony applications offers significant benefits to your branch office or small/medium size business.

Whether it's using Internet Protocol (IP) networks to handle telephony traffic, establishing IP-based Call Centers to provide higher levels of customer service, or using breakthrough IP wireless technologies to streamline operations, Business Communications Manager can help your business gain a strategic edge over your competitors.  By supporting both digital and IP telephony, this converged solution enables companies to adopt IP-based solutions at their own pace.
 
  Business Communications Manager Features  
  • IP Telephony
  • Call Center
  • Hybrid Environment
  • Universal Internet Access
     
  • Simplified Network Infrastructure
  • Wireless e-mobility Solutions
  • Browser-based Management
  • Unified Messaging
    •

Benefits
  • IP telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll changes on site-to-site calls.
  • Call center applications combine the reach of the Web with personalized agent interaction and customer support.
  • Hybrid Environment leverages existing investments in Meridian and Norstar systems, offering a future-proof migration strategy.
  • Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.
  • Simplified Network Infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management.
  • Wireless e-mobility Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.
  • Browser-based Management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
  • Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.
    •